1. How unique is your solution?
11. Can eDistribute work independently?
Apart from providing your customers the ability to personalize and provide a virtual sample of the product, CustomView® enables you to track usage and generate reports. You can discern about product demands, response times, and efficiency of your supply chain. All these comes with the option of being hosted in our server or can be implemented in your server.
2. I have several thousands of products, should we manually implement CustomView® on each product?
CustomView® is a dynamic solution, developed based on WYSIWYG, which interacts with your database and queries it to get the product attributes about the image and specifications. Once you allow CustomView® access to your database, it can dynamically pick up any product image and will let the customer to personalize it according to your specifications. The dynamic solution is supported only for 2D eVirtual.
3. Can we implement CustomView® without changing our existing IT infrastructure?
Yes you can. The solution comes with easy, flexible options and supports both hosting in our server and implementing it in your server. It doesn’t alter any of your existing IT infrastructure as the solution can seamlessly integrate into your existing applications.
4. Does CustomView® have both 2D and 3D abilities?
Yes. With CustomView® you have the ability to show both the 2D and 3D images of the product. And both versions support all functionalities including uploading images, logo, adding text, changing color, and adding shapes.
5. Will I be able to see what my customer has ordered online?
Once your customer has personalized the product using CustomView®, it supports sending the file in any format including PDF, and Adobe Illustrator. A copy of the customized product is sent to you, your production, your customer service department, and to the customer so that you eliminate any chance of miscommunication.
6. Does quality of the image matters to CustomView®?
Yes, it does. We recommend 300dpi-resolution images or more to have the desired effect on the customers. The reason for that is quite simple. Through CustomView®, customers are able to see a virtual sample and you can eliminate ‘walk-aways’ from your web-site, a higher resolution image helps in clarity.
7. Can your solution integrate with our third party systems like Accounting, CRM?
CustomView® eIntegrate module helps our solution to seamlessly integrate with your other systems so that you don’t have to change your existing user interface.
8. I am an ASI member, what’s the benefit for me in going with CustomView®?
If you are an ASI distributor, our solution can help support your products and provide a dynamic web solution that can help drive your business.
If you are an ASI manufacturer, we have developed a separate module in the CustomView® suite of applications called eGain that will enable you to capture end-user enquiries and track those enquiries and generate reports.
9. Can my supply chain have access to your technology?
If you are an ASI manufacturer, we have developed a separate module in the CustomView® suite of applications called eGain that will enable you to capture end-user enquiries and track those enquiries and generate reports.
With the eDistribute module of CustomView®, you can leverage our technology and make it available to your distributor and also sign-up additional distributors to have your products showcased in more areas.
10. What will be the cost for implementing CustomView®?
We offer variable pricing to suit different needs. For more info,
All our modules are designed to work as a plug-in to your existing application. eDistribute is no different. eDistribute enables you to build independent store-front for your customers, distributors. The customers, products are unique to that store front but all orders/payment processing are done through your primary eStore. A fully functional store can be built in few hours.
12. What fonts can eVirtual support?
eVirtual can support varied fonts. It can also support debossing, screen printing, embroidery.
13. How does Small Business Initiative work?
Small Business initiative is designed to ensure your success. The initiative enables you to expand your market with the pay as you go program. For more details on the program, please call us or chat with us. We would ensure that this program works for you.
Case Studies
Want to see how Hook-Fast Specialties, Inc. implemented our proprietary framework – CustomView® to offer personalization to its online customers and also expand its distribution network?